Senior Portfolio Manager, Duke Web Services
Duke University Office of Information Technology (OIT)
As the project & product lead for Duke University OIT's in-house web team, I draw from nearly two decades of web PM experience to bring order and direction to Duke digital projects and teams of all shapes and sizes.
Taking the group's project/product management practice from non-existent to a team of 3, I built my positions here from the ground up, while helping the team navigate our evolving organizational structure, mission, and technologies – including multiple major shifts due to unprecedented historical events.
I specialize in strategic priority projects and products, client relationship management, daily internal operations and resourcing, project proposals that meet customer needs, and coaching colleagues in digital project management. As the product manager of our new enterprise website service, Sites@Duke Pro, I have shaped the product and its processes from initial planning, execution, and marketing to service launch, maintenance, growth, and beyond.